General Rules and Terms

GENERAL RULES AND TERMS

1.1. top90.com (“Website”): By using, visiting, or opening an account on the Website, you are deemed to have accepted the following: General Rules and Terms of Use, Privacy Policy, all game rules, rules regarding promotions, bonuses, and special offers provided by the site. All these are collectively referred to as the “Rules.” Please read the rules carefully. If you do not accept them, do not open an account or continue using the Website.

CHANGES TO RULES

3.1. Rules may be changed by us due to commercial reasons, changes in laws and regulations, or customer service arrangements. The current Terms of Use can be accessed via the Website and will include the effective date. Any changes will be announced on the Website.

ACCOUNT REGISTRATION

4.1. You must open an account to place bets or play games on the Website. Due to legal and commercial reasons, opening an account or using the Website is prohibited from certain countries, such as the USA. If you are in such a region, do not register or use the Website.

4.2. You can get support for registration via [email protected].

4.3. You can register with your email and Telegram account. To proceed, you must complete KYC Level 1.

4.4. By using the Website’s services, you acknowledge that you may win or lose money.

4.5. Your account must be opened under your real name and accurate information. Each member is allowed only one account. Additional accounts will be treated as duplicate registrations. In such cases:

  • All transactions will be considered void.
  • All deposited funds and bets will be refunded.
  • Any winnings and bonuses may be forfeited and reclaimed, and any withdrawals may be requested to be returned.

4.6. If you wish to open a new account, you can contact support via [email protected]. When a new account is opened, the previous one will be closed.

4.7. You must protect and keep your account information up to date.

IDENTITY VERIFICATION & ANTI-MONEY LAUNDERING POLICY

5.1. You guarantee that:

  • You are over 18 or above the legal gambling age in your country.
  • The information provided during KYC is accurate.
  • The funds in your account belong to you.

5.2. By accepting the rules, you authorize us to verify your personal information when necessary.

5.3. Your withdrawal requests may be restricted during verification checks.

5.4. We may request information for identity verification. Failure to provide such information may result in suspension or permanent closure of your account.

5.5. If you are found to be under the legal gambling age:

  • Your account will be closed.
  • All transactions will be canceled.
  • All bets and winnings will be voided.

LOGIN, PASSWORD, AND ACCOUNT INFORMATION

6.1. If you forget your username or password, you can get help via the live chat window or by emailing [email protected].

DEPOSITS AND WITHDRAWALS

7.1. To bet or play, you must deposit funds into your account.

7.2. Deposits and withdrawals can be made via various payment methods. Rules may vary based on the payment system. Cash payments are not accepted.

7.3. By depositing, you agree not to reverse the transaction.

7.4. Your account is not a bank account and will not accrue interest.

7.5. Your balance and transactions may be recalculated under certain conditions.

7.6. It is your responsibility to declare your earnings to the tax authorities.

7.7. To make a withdrawal:

  • All deposits must be completed.
  • There must be no chargebacks or disputes.

7.8. When your withdrawal request is approved, you must provide payment details.

7.9. We reserve the right to charge fees on withdrawals of unused deposits.

7.10. To withdraw, you must wager at least 2x your deposit on casino games (minimum odds of 1.30 apply in crash games) or on sports bets with minimum odds of 1.30.

BETTING / GAMING

8.1. All transactions are processed in the language they were initiated.

8.2. You are responsible for the accuracy of your transactions.

8.3. You can access your transaction history on the Website.

8.4. Transactions are not valid until confirmed by us.

8.5. Once confirmed, a bet cannot be canceled.

8.6. Martingale betting systems are prohibited on Top90 Live Casino providers. Accounts found using such strategies will be permanently closed.

COLLUSION, CHEATING, FRAUD, AND ILLEGAL ACTIVITIES

9.1. The following activities are strictly prohibited and considered a violation of the rules:

  • Colluding with third parties.
  • Gaining an unfair advantage through cheating, exploiting potential errors, software bugs or glitches, using automated bots, etc.
  • Using fraudulently obtained, stolen, or cloned credit or debit cards.
  • Engaging in or being a part of money laundering or similar criminal acts.

9.2. We take necessary actions to prevent and detect these activities and to identify the related users. We are not liable for any damages or losses you or others incur due to collusion, cheating, fraud, or illegal activities. All enforcement actions are at our discretion.

9.3. If you suspect any person of engaging in collusion, cheating, fraud, or illegal activity, you must notify us via email.

9.4. In the event of suspected illegal or inappropriate behavior, we reserve the right to share your identity with the relevant authorities, other gambling operators, online service providers, banks, credit card companies, and electronic payment service providers. By accepting the rules, you agree to cooperate in such investigations.

OTHER PROHIBITED CONDUCT

10.1. You must not use the website or its chat functions for any offensive, obscene, racist, discriminatory, or abusive purposes. You must not use offensive language or images or harass other users or staff.

10.2. You must not attempt to interfere with the website's operation, upload viruses, worms, or similar threats. Mass mailings or spam are strictly forbidden. You must not tamper with any forms or content on the Website.

10.3. The Website is for entertainment purposes only. Copying or using any part of the site without permission is strictly prohibited.

10.4. You must not attempt unauthorized access to the Website, its servers, databases, or associated systems. Any DDoS (denial of service) or similar attack will result in your account termination and your identity being shared with the relevant authorities.

10.5. We are not responsible for any loss or damage to your computer, software, files, or data resulting from viruses, DDoS attacks, or other harmful technology while using or downloading from the Website.

10.6. Selling or transferring your account or intentionally losing to transfer chips to another player is prohibited.

ACCOUNT CLOSURE AND TERMINATION

11.1. If no activity occurs on your account for thirty (30) months, the account will be considered inactive. Any remaining balance will be refunded and the account closed.

11.2. When closing an inactive account, we will notify you using the contact details on file. Unless the closure is related to Article 9 (fraud, collusion, illegal activity) or Article 16 (violation of terms), your balance will be refunded.

WEBSITE UPDATES

12.1. We reserve the right to modify or update any services on the Website at any time at our sole discretion.

TECHNICAL ERRORS

13.1. In case of any software or hardware malfunction of the system providing the Website, we will intervene promptly. We are not responsible for access errors due to your equipment or internet service provider.

MISTAKES AND OMISSIONS

14.1. If a bet is mistakenly accepted or a payment is incorrectly made due to our error, we reserve the right to correct the bet or payment to what it should have been at the time. Neither we (including our employees or representatives), partners, nor service providers are liable for losses or missed winnings due to such errors. Any gains/losses resulting from such errors are void.

LIABILITIES

15.1. Accessing and using the Website is entirely at your own discretion and risk.

15.2. We provide a user-friendly website that operates as described in the rules. We do not guarantee or promise any service or product outside what is offered on our site. To the extent permitted by law, warranties related to similar products are excluded.

15.3. We are not liable for business losses, data loss, loss of profit, income, opportunity, reputation, recognition, business interruption, or unforeseen damages. These are excluded from the scope of this agreement.

BREACH OF TERMS OF USE

16.1. You are responsible for any liability, costs, expenses (including legal fees), or potential losses arising from a breach of the rules.

16.2. In the event of a breach:

  • You will be notified through your contact information that your action violates the rules and must stop.
  • Your account may be frozen, and betting or gameplay restricted.
  • Your account may be closed with or without prior notice.
  • Affected withdrawals, winnings, and bonuses may be revoked from your account.

16.3. Disabling your user ID and password in case of non-compliance is at our discretion.

INTELLECTUAL PROPERTY RIGHTS

17.1. All Website designs, texts, graphics, music, sound, photos, videos, software compilations, source code, software, and materials are protected by copyrights either owned by us or licensed from third-party right holders. Materials may be downloaded only to a personal device for individual use and may not be used commercially.

17.2. No rights, whether ours or of third-party right holders, are transferred to users.

17.3. Unless otherwise permitted under these Rules, the use or reproduction of trademarks, trade names, and logos visible on the Website is prohibited.

PERSONAL INFORMATION

18.1. Personal data collected by our Website is protected in accordance with data protection laws. We take our obligations seriously regarding the use of personal information.

18.2. By using the Website, you agree that your personal information may be used by us in accordance with the site’s terms and legal or regulatory requirements.

18.3. Company policy prohibits the sharing of personal data with third parties, except with authorized staff who are required to access such data to provide services.

18.4. We may retain copies of all communication, including emails, to ensure accurate record-keeping.

USE OF COOKIES

19.1. Cookies are used to ensure the effective use of the Website. Cookies are small text files downloaded to your computer and help us remember you on future visits. You can learn how to manage or delete cookies at www.aboutcookies.org. Disabling or deleting cookies may limit or prevent the use of some features of the Website.

COMPLAINTS AND NOTIFICATIONS

20.1. To file a complaint regarding the Website, please first contact our customer relations team.

20.2. In case of any dispute, you agree that server records will be considered the final authority in resolving the matter.

20.3. If there is any discrepancy between what is displayed on your screen and the game server’s data, the server data shall prevail. You accept that we are the final authority in determining the rules and outcomes of online games.

20.4. In the event of a dispute, you will be contacted using the contact information you provided.

TRANSFER OF RIGHTS AND OBLIGATIONS

22.1. We reserve the right to transfer, assign, sublicense, or pledge the Rules in whole or in part to another party, provided that such a transfer does not reduce your rights under the current terms.

EVENTS BEYOND OUR CONTROL

23.1. We shall not be held responsible for failure to perform any obligation under the Rules due to events beyond our control such as war, civil unrest, network service interruption, industrial disputes, or DDoS attacks. During such force majeure events, our obligations are considered suspended, and the period of performance shall be extended accordingly. We will make every effort to overcome these events and fulfill our obligations as far as possible.

WAIVER

24.1. If we fail to insist upon your performance of any obligation or to exercise any right under these terms, it does not constitute a waiver of such rights or obligations.

24.2. Any waiver of our obligations does not imply a waiver of other obligations unless explicitly confirmed in writing.

SEVERABILITY

25.1. If any part of the Rules is found to be invalid, illegal, or unenforceable, it shall be severed from the remaining provisions, which shall remain in full force to the extent permitted by law. The invalid or unenforceable portion shall be modified to best reflect its original meaning in a legally acceptable manner.

LINKS

27.1. All external links on our Website are provided for informational purposes only. Use of such links is at your own risk, and we are not responsible for the content or any issues arising from those websites.

LIVE BETTING

28.1. Any statistics displayed during live events (e.g., scores, time) are for general information purposes only. We do not guarantee their accuracy and they should not be relied upon for betting purposes.

28.2. Bets placed during live events will be held in “pending” mode and will be accepted or voided afterward.

28.3. Bets in pending mode may be canceled if significant changes occur before the market is accepted.

28.4. We reserve the right to suspend betting on any market at any time without notice.

28.5. If we have reason to believe that a bet was placed after the outcome of an event is known or if a technical error caused incorrect odds after a participant gained an advantage, we reserve the right to void the bet without providing justification.

BONUSES

29.1. Bonuses are promotional offers created for our users. Only users with unique IP addresses are eligible. If you're accessing our site from shared networks (e.g., internet cafés, dormitories, offices), you should not claim bonuses. Otherwise, we hold no responsibility.

29.2. If there are multiple accounts from the same IP address, Top90 reserves the right to cancel any related bonuses.


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General Rules and Terms